{"id":4770,"date":"2026-02-06T13:35:36","date_gmt":"2026-02-06T13:35:36","guid":{"rendered":"https:\/\/bazeni-hiper.hr\/politika-privatnosti-i-zastite-osobnih-podataka\/"},"modified":"2026-02-17T15:27:50","modified_gmt":"2026-02-17T15:27:50","slug":"politika-privatnosti-i-zastite-osobnih-podataka","status":"publish","type":"page","link":"https:\/\/bazeni-hiper.hr\/en\/politika-privatnosti-i-zastite-osobnih-podataka\/","title":{"rendered":"Privacy and personal data Protection Policy"},"content":{"rendered":"<ol>\n<li><strong>General information<\/strong><\/li>\n<\/ol>\n<p>Hiper d.o.o. respects its users&#8217; privacy and commits to protecting personal data in accordance with:<\/p>\n<ul>\n<li>General Data Protection Regulation (EU) 2016\/679 (GDPR)<\/li>\n<li>The Act on the Implementation of the General Data Protection Regulation (GDPR) in Croatia (Official Gazette 42\/18)<\/li>\n<li>other applicable laws of the Republic of Croatia<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li><strong>Data controller<\/strong><\/li>\n<\/ol>\n<ul>\n<li>company name: Hiper d.o.o.<\/li>\n<li>address: Mi\u0161kova 13, Ku\u010de, 10410 Velika Gorica<\/li>\n<li>Identification Number: 17440465205<\/li>\n<li>e-mail: info@bazeni-hiper.hr<\/li>\n<li>phone: +385 91 7549 036<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><strong>Activities and service users<\/strong><\/li>\n<\/ol>\n<p>Hiper d.o.o. provides:<\/p>\n<ul>\n<li>consulting and conceptual design<\/li>\n<li>mechanical engineering designs for pool technology<\/li>\n<li>pool construction and outfitting<\/li>\n<li>repairs and maintenance of pool systems<\/li>\n<li>upgrades and modernisation of pool systems<\/li>\n<li>restoration and reconstruction of pools and pool plants<\/li>\n<li>sales and delivery of pool equipment<\/li>\n<\/ul>\n<p>Services and delivery of goods are available for legal and natural persons within the EU<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"4\">\n<li><strong>Personal data that we collect<\/strong><\/li>\n<\/ol>\n<p>We collect only personal data necessary to provide our services and meet legal obligations, including:<\/p>\n<ul>\n<li>name and surname<\/li>\n<li>address (for delivery of goods or execution of works)<\/li>\n<li>e-mail address<\/li>\n<li>phone number<\/li>\n<li>order or inquiry data<\/li>\n<\/ul>\n<ul>\n<li>data submitted via contact form or e-mail<\/li>\n<li>technical data (IP address, browser type, basic website visit data)<\/li>\n<\/ul>\n<p>Data is collected only when voluntarily provided by the user or when necessary to fulfil a contract.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"5\">\n<li><strong>Purposes of processing personal data<\/strong><\/li>\n<\/ol>\n<p>Personal data is processed for the following purposes:<\/p>\n<ul>\n<li>responding to user inquiries<\/li>\n<li>preparing offers and contracting services<\/li>\n<li>performing contracted works and services<\/li>\n<li>delivering ordered goods to the user\u2019s address<\/li>\n<li>maintaining business and accounting records<\/li>\n<li>meeting legal obligations<\/li>\n<\/ul>\n<p>Data is not used for marketing purposes without the explicit user&#8217;s consent.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"6\">\n<li><strong>Legal basis for processing<\/strong><\/li>\n<\/ol>\n<p>Personal data is processed based on:<\/p>\n<ul>\n<li>user&#8217;s consent<\/li>\n<li>performance of a contract or taking pre-contractual actions<\/li>\n<li>legal obligations (accounting, tax regulations)<\/li>\n<li>legitimate interest of the controller (secure and efficient business operations)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol start=\"7\">\n<li><strong>Delivery of goods<\/strong><\/li>\n<\/ol>\n<p>For the delivery of ordered goods, personal data (name, surname, address, contact) may be forwarded to delivery services only in the scope required for delivery.<\/p>\n<p>Delivery services must comply with GDPR.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"8\">\n<li><strong>Sharing personal data<\/strong><\/li>\n<\/ol>\n<p>Personal data will not be shared with third parties except:<\/p>\n<ul>\n<li>when required by law<\/li>\n<li>when necessary to perform the service (delivery, maintenance)<\/li>\n<li>with the user&#8217;s explicit consent<\/li>\n<\/ul>\n<p>Data is not transferred outside of the European Union<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"9\">\n<li><strong>Storage and protection of data<\/strong><\/li>\n<\/ol>\n<p>Hiper d.o.o. implements technical and organisational measures to prevent unauthorised access, loss or misuse of personal data.<\/p>\n<p>Personal data is kept:<\/p>\n<ul>\n<li>as long as necessary for the purpose of processing<\/li>\n<li>in accordance with statutory retention periods<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol start=\"10\">\n<li><strong>Users\u2019 rights<\/strong><\/li>\n<\/ol>\n<p>Users have the right to:<\/p>\n<ul>\n<li>request access to their personal data<\/li>\n<li>request correction of inaccurate data<\/li>\n<li>request data deletion when legal grounds for deletion exist<\/li>\n<li>restrict data processing<\/li>\n<li>object to data processing<\/li>\n<li>file a complaint with the supervisory authority (AZOP &#8211; Croatian Personal Data Protection Agency)<\/li>\n<\/ul>\n<p>To exercise those rights, users can contact us at e-mail: info@bazeni-hiper.hr<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"11\">\n<li><strong>Cookies<\/strong><\/li>\n<\/ol>\n<p>The website uses cookies for:<\/p>\n<ul>\n<li>correct website functioning<\/li>\n<li>basic traffic analysis<\/li>\n<\/ul>\n<p>Users can disable cookies in their browser settings at any time.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"12\">\n<li><strong>Changes to the Privacy Policy<\/strong><\/li>\n<\/ol>\n<p>We reserve the right to change this Privacy Policy at any time.<\/p>\n<p>All changes will be published on this website in a timely manner.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"13\">\n<li><strong>Contact<\/strong><\/li>\n<\/ol>\n<p>For questions concerning privacy and personal data protection, you can contact us at:<\/p>\n<p>E-mail: info@bazeni-hiper.hr<\/p>\n<p>Phone: +385 91 7549 036<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General information Hiper d.o.o. respects its users&#8217; privacy and commits to protecting personal data in accordance with: General Data Protection Regulation (EU) 2016\/679 (GDPR) The Act on the Implementation of the General Data Protection Regulation (GDPR) in Croatia (Official Gazette 42\/18) other applicable laws of the Republic of Croatia &nbsp; Data controller company name: Hiper [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4770","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/pages\/4770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/comments?post=4770"}],"version-history":[{"count":2,"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/pages\/4770\/revisions"}],"predecessor-version":[{"id":4772,"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/pages\/4770\/revisions\/4772"}],"wp:attachment":[{"href":"https:\/\/bazeni-hiper.hr\/en\/wp-json\/wp\/v2\/media?parent=4770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}